Returns and Exchanges
Due to the nature of our products and concerns around COVID 19, we do not accept returns or exchanges, for any reason.
Damaged Items/Missing or Stolen Packages
Due to the ever challenging nature of shipping during a global pandemic, if you did not purchase the shipping protection, we are not liable for stolen or missing packages.
As hard as we try to package each order perfectly, sometimes, mistakes are made. If you receive the wrong item in your package, please contact us immediately so that we can make it right. To report receipt of an incorrect item, please email us at Support@SerendipityBB.com.