Refund Policy

Returns
If for any reason you are unhappy with your purchase, you can return it to us within 30 days of your order and we will issue you a refund for your purchase price. 

Exchanges

Simply return the product within 30 days of your order and you will receive a store credit for the original purchase amount. 

Damaged Items/Missing or Stolen Packages
Due to the ever challenging nature of shipping, if you did not purchase the shipping protection, we are not liable for stolen or missing packages.

Order Issues
As hard as we try to package each order perfectly, sometimes, mistakes are made. If you receive the wrong item in your package, please contact us immediately so that we can make it right. To report receipt of an incorrect item, please email us at Support@SerendipityBB.com.